Maintenance
Whenever you are using audio visual products you are likely to be in front of an audience. This means that a failed presentation, a disrupted training session/lesson or an aborted video conferencing call, can all represent a missed opportunity and lead to financial loss or embarrassment.
That is why, over the last ten years, E Flat Minor have developed a comprehensive range of maintenance services.
On-site Maintenance Contracts
Our most popular maintenance service. These are available with a range of options designed to give you complete flexibility over the type of cover that best suits your requirements and budget.
• Guaranteed response from 2-24 hours
• Preventative maintenance visits
• Coverage on all parts, labour and travel
• Refresher training on best usage of equipment
• On-site repair or swap-out
• Internal and external cleaning
• Allocation of preferred engineer
• Loan equipment
• Out-of-hours cover
• Service activity reporting
On-site Technicians
Does your organisation need an on-site technician, either part-time or full-time, to set up rooms, organise video conferences, act as first line technical cover and generally provide reassurance and on-site support on a daily basis.
If so we can find a mutually acceptable candidate from our pool of contacts, provide the necessary training on the AV aspects of the role. We will also provide cover for holidays, sickness and any events that occur outside normal working hours.
